I would like to pass on my thanks to your team and in particular Jonathan Hacker for the instruction and subsequent sale of XX Ensign House. We had the property marketed with both Knight Frank and Savills for almost a year at just under £2.5 million and the service we were provided with was lacking in both customer service and marketing. We decided to go with an agent that we felt that although not as big as the other two may provide a more tailored experience, we were exceptionally fortunate that Jonathan not only took on the instruction in a professional and friendly manner, but also managed to sell the property at asking price within such a short space of time. Suffice to say, we will be referring our friends and relatives to River Homes as a result of his diligent work and we look forward to working with him again in the near future.
Mr G Sallis
I love your staff, they are very polite to us. Thank you again and again.
Mr and Mrs Halab
I have found the service provided by riverhomes to be of an extremely high standard and if I lived in the area would not hesitate to use you again.
Ms C Cannon
I would use you again because of your knowledge of riverside developments
Mr D Toal
Sue especially has been brilliant, professional, helpful and patient, give her a bonus!
Mr and Mrs Littlefair
Of the other 5 agents I have used over the past 18 months riverhomes are easily the most efficient and friendly.
Mr D Hammett
Out of the agents I contacted to let my apartment riverhomes were the most professional and efficient. Thanks!
Mr and Mrs Barrett
Nicola has always been fantastic. Always charming and very efficient. All the staff were helpful.
Mr S McCreddie
It was a pleasure to deal with Patrick from start to finish.
Mr I Johnston
We would use riverhomes again because we had a very good service. If we have a friend looking for a house around here we would recommend you.
Mr J Palous
A please to deal with such a professional company.
Ms Y Chapman
A good and specific resource for finding quality riverside properties.
Phillip was more than helpful and made sure everything went as smoothly as possible. I would recommend River Homes to anyone looking to rent or buy. Everyone in the office made sure they dealt with any issues that arose and I would like to thank everybody.
Always kept us informed. Honest and good service.
Mrs K Taylor
Nigel is a good man and a credit to your practice.
Mr C Boston
Very efficient and enthusiastic. Brought far more potential tenants than any other agent.
Ms D Booth
Grahame Hall and Patrick Boakye were very professional. No nonsense approach. Very confident in using again.
Ms I Sorocovich
Always very polite and good humoured
Ms B Eltringham
Always very helpful and proactive.
Dr I Mak
You are very active, professional, competitive and helpful. I appreciate all your hard work and look forward to working again with you in the future.
Ms S Hashemi
I have a few apartments and can honestly say I've had the least problems with Riverhomes. They set out their terms from the beginning and were always helpful and informative. I would not hesitate to use them again for letting my apartments.
We are very impressed with riverhomes, especially with Patrick Boakye. It was always a pleasure to talk to Patrick. An excellent agent.
Very impressed with Patrick Boaky's professionalism, manner, politeness and staying power.
Mr K Griffiths
Everyone has been so professional and quick to reply. Out of all of the agencies I have ever used, you are by far the best
Ms A Dicataldo
Appeared to have good knowledge of the property and facilities, answered queries promptly and process completed quickly.
Mr R Harwood
I was encouraged by the service I received and therefor continue to use you.
Ms A Brooke
If we ever return to London we would absolutely use you again!
Mr and Mrs Bock
Probably the best out of all agents I contacted when looking to rent.
Mr I Tregellas
The staff had an excellent attitude and telephone manner. They had a friendly approach and always kept me informed. Would use again.
Mr and Mrs Caroline
Thank you to you and the team for all your help in managing our property. We shall certainly keep you in mind for the future and would have no reservations in recommending your group to friends.
Nicola was very professional and friendly, we felt we were in safe hands.
Mr D Kevin
Patrick was a very helpful and professional person of the highest degree. Top man.
Mr K Clarke
Because riverhomes are specialists it makes finding tenants for a riverside home a lot easier. Also, the process of renting worked well and was hassle free for me.
Ms K MacDonald
Russell and the team have provided a very supportive and professional service. I was very much treated as an individual not a number!
Mr T Mulder
We are returning clients and this is the second property we have bought through Riverhomes. They are specialised and their deep knowledge of waterside properties are a strong advantage. We had total trust in Nigel to advice, support and guide us through what turned out to be a difficult purchase, happening under very stressful and unusual conditions. And just like the first time 3 years ago when we acquired a first property with him, this purchase was successfully concluded thanks to his communications and business skills and his unfaltering dedication. Riverhomes really work as a team and although Nigel supervised personally the whole operation, when he wasn't able to be there in person at times he always made sure were we had a pertinent contact briefed properly. He also found and briefed a solicitor who was capable of acting at the drop of a hat as time was of the essence. We have found though our experience with Riverhomes in general and Nigel Day in particular that you can count on them for going the extra mile for their clients, for understanding your brief or personal circumstances and for giving honest advice. We would recommend them without any hesitation and we certainly shall use them again when we need to sell or buy a waterside property again.
Ms F Rhydderch
Kate Stopford, Property Management, is very professional also Russell and Sue.
Mr D Reedman
Thanks for all your help. You are head and shoulders above all other estate agents we have used.
Mr and Mrs Lota
Finding a new tenant in the late Autumn to replace the unexpected departure of my last tenant was particularly difficult as we had to sort out many problem in order to arrive at the situation of a new tenant moving in next week. It gives me great pleasure to be in a position now to say to Riverhomes a big thank you . In particular to Patrick , Joshua, Nigel and Alison whose proactive efforts have made our task of finding a new tenant relatively stress free. Their communication skills and advice to me (a Landlord) I found to be very helpful and reassuring.
Mr D Russell
The property management team are an asset for any organisation, efficient and diligent. I really appreciate the effort put in to sort things out, they do their share and job very well!
Mrs W Mehanna
Very thorough, informative, helpful and prompt. A special thanks to Sue.
Ms P Westmore
Great staff! Sue kept me informed every step of the moving process. Super service.
Mr B Koperski
Excellent. My first port of call when I purchase next year.
Mr C Leaning
Fast and efficient service, friendly during and after care to high standard.
Ms H Tainton and Mr S Reed
I would use riverhomes again as there were always available, only showed properties I wanted to see and didn't waste my time!
Mr J Bellon
Service was very professional and honourable compared to some I have dealt with.
Ms P Ettebet
Professional way to do good business.
Mr Y Wu
Streets ahead of other estate agents. All staff I dealt with were energetic, positive, focused and helpful and willing to stay late and work on Sundays! Even my solicitor commented on the excellent service provided by riverhomes. Particular thanks to Russell, I'm quite sure the deal wouldn't have happened without his energy and resourcefulness.
Mr S Morgan
I want to say thank you for the professional job you did throughout the time I was a tenant. You did a great job showing me the property, managing it for the owner and then overseeing my departure. You made the whole experience a positive one for me, which has not always been the case in the past when I have rented through other agents. I would not hesitate to recommend riverhomes and one day, if I ever manage to buy a property, I will try you sales department! Thanks again.
I was satisfied with the professional approach and work carried out on my behalf.
Ms R Iqbal
Handled a difficult situation very well
Mr M Cross
Diligent, professional and honest.
Mr A Mendunos
I thought the service was absolutely 1st Class. The best estate agents I have ever used, exemplary and would totally recommend you. Very professional and very nice and really efficient.
Ms H Baker
I would like to say thank the property management for their prompt and efficient attention to putting right the several faults that arose recently in our flat. We are sorry you had these problems to sort out and are grateful to you for dealing with them so well and at a reasonable cost. Thanks again for all your help.
Mr B O'Driscoll
Very professional, even under pressure of negotiation. Patrick in particular was a real support for both myself and the buyer. Keep up the good work. A shining star in the world of estate agents!
Mr and Mrs Aitken
Thank you for a hassle free experience.
Mr A Vetrov
Patrick really put himself out and did everything that could be expected of him.
Mr A Sclare
Impressed with the friendly and down to earth manner of all the staff members personally and over the phone. Everyone was helpful and kept me informed at all times. The approach and attitude riverhomes took in selling my property was excellent. I never felt left in the dark. There was always someone on the end of the telephone to answer any queries I had. Overall service was great!!! Thank you
Mr J Tavares
I would definitely use riverhomes again and have already recommended you to a friend.
Ms J Grimm
I would recommend you for your expertise in river properties
Mr P Jones
Patrick was very good. A pleasure to business with.
Mr T Dacruz
When I had various estate agents initially come round to my flat I chose riverhomes, it wasn't because they offered the cheapest rate, because he didn't, it was because I felt they did care. That's not something people say about estate agents every day!
Ms P Musicaro
No problems, clear information and process, got the property we wanted.
Mr and Mrs Ackroyd
I bought this property for rental purposes, I will be using riverhomes to rent it and to buy the next!
Mr J Birk
Great service before and after renting my apartment.
Ms P Field
I was amazed how quickly and effective the whole process was. No usual Estate Agent waffle! I would definitely use you again, fantastic result, would highly recommend you.
Ms V Redmond
I was very pleased with the property management department
Ms S Bates
Service went beyond the normal call of duty. Sale of my property requires exceptional perseverance.
Mr D Quick
Nigel allowed us to view in our own time and without pressure and he was excellent at keeping us informed of the progress.
Mr and Mrs Hodson
Once we spoke to Sue, we knew we would use riverhomes, she is friendly, knowledgeable and goes out of her way to help. That personal touch made a huge difference to us, compared with often careless and indifferent estate agents that we had dealt with in the past.
Mr and Mrs Ian
Thank you very much for your attention to detail and efforts in the smooth management of FQ. If only the rest were as organised!
My property has been let since 2007, but only managed by Riverhomes since 2012. I am so happy with the service I have received from Annabel, I have no intention to change agent as long as she works there. I have more than 25yrs of customer service experience myself at Japanese company, so I am rather particular and strict on other company's service. I have a whole faith in Annabel, also Nicola as well. They listen to your requirement and also give their professional opinion on your comment. I strongly recommend Riverhomes as Managing Agent
Mrs H Yoshida
Kept me updated on a regular basis and were always friendly.
Mr R Dewson
I found Patrick to be very helpful and he kept me informed throughout the process. Many thanks for your help.
Mr A Greene
I want to thank the team for some excellent work throughout the tenancy, always very helpful and organized, you guys must be setting the benchmark in the industry!
Mr L Jorgensen
riverhomes were the agent who actively tried to find us a property. I would use you again and again.
Mr P Ackerman
You provide a very efficient service and so far the speed of occupation has matched other agents â€“ the different being your staff are much more professional and willing to negotiate a little around fees and contract flexibility which presents a much more attractive letting agency service. For example with other agents the company acts as if it is doing the Landlord a favour rather than a service. Riverhomes actually provide a service and earn their commission. Well done, Sue has been an excellent point of contact, very professional.
Mr J Goff
Very efficient at getting property let.
Mr D Spalling
Very happy with services received in terms of quality of advice and timeliness of correspondence.
Mr P Liston
Very very impressed, first time I have dealt with an estate agent. Excellent service and friendly team.
Mr M Brown
We bought a wonderful property with a wonderfully complicated lease which took a lot of time and effort to sort out. Without the diligence, drive and good cheer from Francis the chain would have collapsed... Thank you!
Derek & Jenny
I just wanted to say thank you got letting my property so quickly and dealing with everything efficiently, I think it has to be a record that an agent has paid the money into our account so quickly! Well done! And thanks again.
Ms S Patel
Most positive and nicest estate agent I have ever worked with. Top drawer.
Mr J Fabious
Hello Alison, Thank you so much for all your help over the last few months - I really do appreciate it. I will certainly seek to use you riverhomes on future films. I've passed all your information to my accommodation bookers with a high recommendation to use you in the future.
Mr R Rogen
The best and most professional agency we have dealt with
Mr Ross and Ms Timar
Very proactive, I was very impressed with feedback from your staff.
Mr D Russell
The service is very good. Sue is very persistent in finding good tenants.
Mr P Gullett
Many thanks for all your help, Riverhomes will always receive a recommendation from us.
I just think you're great and wish I could have used you first time around.
Ms T Coligan
Service was excellent, we felt well looked after.
Mr and Mrs David
It was obvious that riverhomes was ensuring the transaction remained on track.
Mr and Mrs Branson
Very good support both before and after completion including chasing lawyer, liasing with seller. I really liked the proactive approach.
Ms M Miemieta
Very helpful and efficient, the whole process worked very quickly and smoothly.
Mr S Mansfield
I certain would call again, I have heard nothing but positive comments from others who have worked with you. Thank you
Ms L Lewis
The team were very professional and moved the process along swiftly. Picking me up and dropping me off after viewings was really helpful. Professional and friendly, perfect service
Ms P Welch
I was very pleased with the professional, helpful and very competed service I received. Thank you.
Mr A Baksi
I don't usually write reviews, but Annabel deserves one.
This is my first venture into a buy to let and am acting on behalf of an offshore company. As I was away when the [above] apartment was purchased, my friend Ian, handled the purchase and afterwards was put in touch with Annabel to deal with the property management side.
I was impressed with the articulate and positive emails exchanged between Ian and Annabel, cc to me in LA. On my return to the UK, my first meeting with Annabel was pleasant and productive and we discussed the works required and ideas for furnishing from various companies.
Our second meeting was in Croydon to look at all the big stores: Next, Ikea, furniture Village etc.
We are now at the stage where 90% of the furniture is due to arrive within 4 weeks of meeting.
It is an added bonus when you get on well with the person who is going to look after your property. She responds quickly to calls, emails, gives good advice and gets things done. I think she's an asset to Riverhomes and feel confident in her outlook and work ethos and look forward to a continuing relationship.
Ms M M Suen
Very impressed with all staff. Different to other agents, very professional, I will use again and inform my associates in due course.
Mr S Tooma
Sue was warm, professional and extremely competent. We would definitely work with them in the future and would also recommend them highly.
Other agents who came to the property were cursory riverhomes were friendly and took the time to talk.
Ms D Fyfe
It was great doing business with / through you. We were quite impressed by the friendly manner and the excellent service. Thanks again!
Mr and Mrs Elizabeth
I would use you again and would recommend you to others.
Mrs G Rad
Sue is very professional. In my case, once she had identified a prospective tenant, she worked longer hours to negotiate and agree the rent. Once this was finalised she worked very efficiently to move the tenant into the apartment within a week. Well done.
Ms P Patel
I bought a property from Jonathan, who represented the seller, and I found it very easy to work with him. I was always able to reach him by phone or email, including out of hours, he was quick to respond to my queries or deal with the seller and seller's solicitors. If I were looking to sell a property I would consider Jonathan for an agent.
Mr T Trifonov
I would most definitely use you again, Patrick and all the Putney branch were excellent.
Mr C Thrift
I am indeed delighted with this very kind gesture and many, many thanks for the favour extended to my beloved wife and I.
First, I wish to express my appreciation for the warm reception and kind attention you and others at riverhomes gave to my beloved wife in your office and during the inspection of our property. Thank you.
Also, it is indeed a delight that property is in a good state and the tenants are enjoying their stay.
Once again, your kind gestures to my darling wife is appreciated.
It is indeed comforting to have a diligent personality overseeing the property as reflected in your mail.
Mr A Adebimpe
Very professional and kept me informed on progress.
Ms S Denny
You were the most professional people I dealt with on the whole move.
Mr S Humphries
It was refreshing to have the staff take time to understand my needs rather than pile straight into
nonsense sales talk. Given the target market the staff have struck exactly the right tone and attitude.
Mr J White
Probably the best out of all agents I contacted when looking to rent.
Mr I Tregellas
Very professional service with excellent property choices.